Overall hotel rate: Good

Lovely, quaint hotel, reception staff very helpful.

soundproofing between rooms could be a bit better; breakfast time understaffeed and as such food not replenished for guests.

Overall hotel rate: Standard

Most of thing were OK. the food was excellent, and the accomodation was good, despite rooms are very little. But it is clear. My room was on the bed position because I just entered in the restaurant.

I was waited for 3 hours to enter in the room because of some problems that they had with the water in the bathroom. They do not have internet access

Overall hotel rate: Excellent

Great position and really helpful and friendly staff.

Overall hotel rate: Excellent

Our room was comforatable, clean and had a nice view of the Votive church. The location was quite convenient for sight-seeing, being only a block away from "the Ring". The room rate included a nice breakfast every morning, which we enjoyed before heading our to sightsee.

Overall hotel rate: Excellent

The hotel was very beautiful, we felt like in a palace! The view was spectacular, too! From our window we could see the Votive Cathedral, which it was great. The food was very tasty and the dining room, very cosy.The personell was very kind and helpful.

The shower in the bathroom wasn't working properly and the bathroom was poorly lighted.

Overall hotel rate: Excellent

The staff were very helpful and friendly. Breakfast was nice, rooms very clean and pleasant.

Overall hotel rate: Excellent

This was a wonderful and charming pension. The staff was extremely friendly and helpful and the location could not have been much better! I will stay there again on my next visit to Vienna!

Overall hotel rate: Excellent

We were very warmly greeted, and since we arrived early, we were given the choice of two rooms in different parts of the pension, choosing one which we found very comfortable with a pleasant street view. The breakfasts were ample. The large, gilt-framed paintings, the panelling, and "period" furniture in the lounge added to the pleasant atmosphere.

The location of the elevator, up a flight of stairs, made a little difficulty for me as a 75-year-old handling our luggage--which was the real problem, as it was the solid-sided wheeled luggage that is very heavy when carried. The structure itself no doubt makes the location of the elevator upstairs necessary. The numbers of the floors were confusing. The elevator was on the 1st floor in English reckoning, 2d in some other places; and the hotel was up two additional flights (if my recollection is correct). But when my wife pressed "3" she was taken far beyond, because the Hotel Pension Franz was on a different numbered floor (I think "1", but that was months ago)! However, this only provided brief comic relief, as I had to call up the stairwell rather loudly to direct her back down again. This lengthy reply could be boiled down to the suggestion that: a) A sign posted on the ground floor (whatever it is called)might indicate "Press ... for Pension Franz." And b) This information could also be posted in the elevator. And if it turns out that these signs are already in place, it will only indicate the mental confusion which sometimes afflicts arriving visitors!

Overall hotel rate: Excellent

We had a wonderful stay at the Franz. Staff were extremely helpful and competent, rooms were clean, and location great.

The pub across the street occasionally got very loud, but of course this is nothing that they at the hotel could control. It seemed to be a special case, and was only noisy during the particular football match.

Overall hotel rate: Good

The location was unbeatable for the price. Very nice atmosphere in the common areas. Plenty of hot water in the showers. Overall, after trying to find anything in Vienna that was near affordable, we settled on Hotel Pension Franz, and were very happy with our experience. Did I mention the wonderful location???

The room was tiny! After getting our two suitcases in the room, there was JUST enough space for my wife and me. Could have used an elevator to our floor when checking in/out. Aside from that, couldn't fault too much...

Overall hotel rate: Good

Lovely old hotel with lots of charm. Convenient location.

Very hot in small room. Borrowed a fan from front desk.

Overall hotel rate: Good

nice and central to transport

no door on bathroom, pub across the road a bit loud but other than that would recommend

Overall hotel rate: Standard

Central location near a Metro station.

Curtains (draperies) did not cover the windows. Many burned out light bulbs.

Overall hotel rate: Good

conveniently located. helpful staff. nice breakfast selections.

noisy at night. bathroom drain sluggish

Overall hotel rate: Good

Hotel has very good location. The personnel is polite and friendly.

Hotel is old fasioned and needs some innovation

Overall hotel rate: Good

Large rooms and windows, classical appearence of the communal areas, friendly staff

nothing to note

Overall hotel rate: Excellent

I really liked this hotel. It was very close to sightseeing - we walked everywhere but also close to the trams and on a quiet street. The room was really lovely, decorated with antique furniture and we had a great view of the Navity Chruch from our window. The staff was helpful and friendly with directions and served a very nice breakfast.

Overall hotel rate: Excellent

Perfect location, walking distance to Ring, clean, nice rooms, breakfast very good. The way the Motel is being decorated makes you feel like you step back in time, which is one of the best experiences when it comes to Vienna

Motel is in a building, and there is no elevator right at the entrance, and Motel has no parking, you have to park at a public parking, and they give you a ticket which gives you a discount, but still very expensive