Our company
We are one of the first companies on the internet to offer
online hotel reservations all over the world and since then we processed tens
of thousands of reservations successfully.
We have an international team who has excellent expertise of the local
tourist market. We often personally visit the cities and hotels that
we recommend to you. We have thousands of satisfied clients.
Our company often negotiates rates directly with hotels.
We work with thousands of hotels all over the world and our price
offer to clients is almost always discounted compared to
official hotel rates. Our company has been featured in many
leading travel magazines and newspapers all over the world.
We are a member of IATA - the International Air Transport Association.
Our main office is located in Seattle, WA in the United States:
Travel Online USA
15600 NE 8th Street #B1
Bellevue, WA 98008
For telephone inquiries regarding your reservation please call our
call center in Europe between 8 A.M. and 6 P.M. Central European
Time at (48) 22 789 2641.
Booking the hotel
When you find a hotel you would like to stay in simply
click on "booking" to go to the reservation/request form.
When you click "Submit" you will automatically go into secured transaction and all your
credit card data will be encrypted. Once you send credit card info to us -
we will make a reservation.
Some hotels require prepayment on any or some booking dates.
In this case you will be informed about hotel payment and cancellation policy at the bottom of confirmation e-mail.
The web site uses 128 bit encryption Secure Server. This means that
your information is encrypted while in transit. Your credit card
information is safe with us. Travel Online uses secure socket layers,
encryption techniques and firewalls to safeguard all of your personal
information.
Booking confirmation
Our reservation desk is open 7 days a week .
Our reservations are normally confirmed instantly - so you should get a confirmation
in your mailbox within 2 hours or so.
All transactions through our sites are safe and have secured reservation form.
Cancellation policy
You will be able to cancel the reservation generally
at no service charge up to 5 days after the date of confirmation e-mail with rates. After that there is a USD 10 service fee to cancel the reservation.
However if there is a different cancellation policy - it will be shown on the
reservation form.
Along with the confirmation e-mail you will get a link which you can click on to cancel your reservation.
Our database
Our databases feature all hotels in certain city or town.
However our database is constantly being built.
Security
We are committed to protecting your privacy and take our responsibilities regarding the security of your credit card information very seriously.
When making a booking, your credit card information is sent via secure server. We use the latest, most secure technology available,
which encrypts all your personal and credit card details so that your credit or debit card details cannot be read as they travel over the internet.
Your credit card information is then held in secure database for a period of time to allow us to process your booking.
Your credit card data will be held no longer than 30 days after the end of the month of your departure from our hotel.
To prevent unauthorised access and use of your information, we follow strict security procedures in the storage and disclosure of your information.
About our Hotel Reviews
The reviews posted on our pages come from guests who have booked the accommodations through our service and actually stayed at the hotels.
We do not display reviews submitted by general public.
Only if you have booked with us your opinion will be published under condition it doesn't violate our policy.
We do not post hotel reviews containing not relevant content, profanities, personal insults, threads, HTML, e-mail addresses, phone numbers, web addresses.
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